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用英文跟商家退货

线话英语|2015-05-08 16:49:24

      当当网,淘宝网的盛行,我们再也不用大太阳底下辛苦购物,但美中不足的是,我们没有看到实物。有时,买回来的东西根本不适合我们自己,这时候,您会用英文来和旺旺主退货吗?

 

 

 

  SALESPERSON: May I help you?

SARAH: Yes, I would like to return these slacks.

SALESPERSON: Alright. Do you have your receipt?

 

本文来自:英语之家

 



SARAH: Yes. Here it is. I bought them last week.

SALESPERSON: And why are you returning them?

SARAH: I bought them to go with a blouse of mine. But they don't really match.

SALESPERSON: I see. Oh, wait. Ma'am, I'm sorry. These slacks were on sale.

SARAH: Yes, they were thirty percent off.

SALESPERSON: I'm sorry, but we don't allow returns on sale items.

SARAH: I know many stores have that policy. But I have returned sale items here before.

SALESPERSON: I'm sorry, but we usually don't do it. It is our policy.

SARAH: I just bought these slacks a week ago. And I am a regular customer here.

Can you make an exception this time?

SALESPERSON: Well. Let me talk to the manager for a moment.

Ma'am, the manager says I can do it this time.

SARAH: Good. I'm a regular customer here. I am glad you can make an exception for me.

SALESPERSON: Please show me your receipt again.

SARAH: Here it is.

SALESPERSON: I will have to give you store credit, Ma'am.

If you find something else you like in the store, you can use the credit.

SARAH: Store credit is okay with me.

I'm sure I will find something I like. I shop here a lot.

SALESPERSON: We appreciate your business, Ma'am.

店员:我能为你服务吗?

莎拉:是的,我想退回这些长裤。

店员:好的,你有收据吗?

莎拉:有的,学英语的好网站,在这儿。上礼拜才买的。

店员:为什么要退呢?

莎拉:我本想买来配一件衬衫的,然而它们配起来不好看。

店员:我明白了。等一等,太太,对不起,这是拍卖品。

莎拉:没错,它们是七折品。

店员:对不起,拍卖品不能退货的。

莎拉:我知道很多店都是这样,然而我曾经在你们的店退过拍卖品。

店员:对不起,咱们通常不接受的,这是规定。

莎拉:我上个星期才买的,而且我是你们的常客。

这次可以例外吗?

店员:那么,让我跟经理说说看。

太太,经理说这次可以。

莎拉:太好了,我是你们的常客,英语,我很高兴你们可以为我破例。

店员:再让我看一看你的收据好吗?

莎拉:这里。

店员:我会给你一些点数,太太。

你可以用这些点数来挑你爱好的东西。

莎拉:给我点数也可以。

本文来自:英语之家


我会找到我喜好的东西,我常常来这里购物。

店员:谢谢惠顾,太太。 内容来自

 

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