I still learning how to call or answer phone. There has some different in formal or informal place. If i were in office,i should say greeting sentences and say company's name and my name and offer help. But if i were at home, i can say it informaly.I learned when i answer phone at home i can say:"This is she."It is realy interesting,i've never see it before.
2013-11-01
ID:PolyJin | TUTOR:Chris